We want your Feedback to help us Improve

We know there are times when you go to a dealership and you feel that they do not care or take the time to help you. Here we are different and you can be sure that we will take the time to make sure your needs are taken care of properly. We want to make sure that when you visit you are having the best service possible and that you are not experiencing anything negative.

Not only do we want to here your feedback and comments, we also want you to be able to have a clear line of communication for us to be able to reach you. We want to be able to reach out to you in a timely manner and make you feel like you matter and that you are not just a number in a line.

If you are looking for help in the process of purchasing a new or pre-owned car our customer service representatives will be happy to direct you to the correct person to best serve your needs! If you are shopping for a car and you live in Lowell MA, Chelmsford MA, Billerica MA, or Nashua NH make Gervais Kia in Lowell, MA your number one stop for a new or pre-owned car!